Established in 2013, HONOR is a leading global provider of smart devices: smartphones, laptops, wearables, and audio devices, etc. We are committed to becoming a global iconic tech brand and enabling a smart life across all scenarios and all channels, for all people. With a strategic focus on innovation, quality and service, HONOR is dedicated to developing technology that empowers people around the globe to go beyond through its R&D capabilities and forward-looking technology, as well as creating a new intelligent world for everyone with its portfolio of innovative products.

HONOR pioneered many industry-first technologies and possesses excellent R&D capabilities to support the development of its full portfolio of smartphones and other smart devices. Created amid the rise of the digital age, HONOR develops an ecosystem of innovative products, including smart home and office appliances, healthy lifestyle and entertainment products. Every HONOR smartphone is subject to strict quality controls and must pass over 400 product tests and over 20 global certification standards before launching.

HONOR owns 3,000+ service centers and 43 call centers, providing premium and efficient services to customers in over 82 markets. We are looking for fresh graduate students with knowledge of Chinese and English languages, who has a high desire to start a career development in Retail Department. Also, you should be interested in Device / IT industry.

Должностные обязанности:
  • Collection complaints from customers on online platforms;
  • Provide feedback to the R&D team in time, assist in locating and resolving problems, summarize them and repair progress of the products regularly, follow up the repair and update the status;
  • Produce daily push content to improve user reflux rate;
  • Optimize the application store publicity materials and copywriting to improve the rate of app store;
  • Reply to the store evaluation, statistics the store key data, feedback the change trend, analyze the change factors;
  • Rapid analysis of hot events in the macro industry and customer level;
  • Keeping cross-functional communication with the team, that to solve different issues.
Профессиональные навыки:
  • A bachelor’s degree or above;
  • Strong command of the English language (Upper-Intermediate or above) and Chinese (HSK 6);
  • To have knowledge about various Russia interconnection products and content platforms;
  • Professional knowledge of Microsoft Office (strong Excel, Word and PPT skills is a must), Adobe Photoshop will be an advantage;
  • Strong analytical and communication skills;
  • Ability to learn an understand mobile phone industry.
  • Global cooperation, fast-developing business, opportunity for professional growth and career development;
  • Working time: 5/2 since 9.30 a.m. to 18.00 p.m.;
  • Territory: Business center Krylatskiy Hills;
  • Opportunity for professional growth and career development;
  • Competitive salary;
  • Medical insurance;
  • Mobile phone allowance and another benefits