Сервисный инженер/ Technical Support Specialist в Abbott Laboratories

ОПИСАНИЕ

For 130 years Abbott is a global healthcare leader that helps people live more fully at all stages of life.

Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, minimally invasive medical devices, coronary stents, nutritionals and branded generic medicines.

We help people with diabetes effectively manage it without painful finger pricks.

Abbott is one of the most diversified companies in healthcare.

Our 109,000 colleagues serve people in more than 160 countries.

Должностные обязанности:
  • The Technical Support Specialist position is a key role in the service organization, providing both on-site and phone technical problem resolution for Abbott Diagnostics customers;
  • In addition to technical problem resolution, the incumbent is responsible for developing customer relationships and building customer loyalty.
Key Success Factors
  • Ability to manage resolution of complex technical customer issues;
  • Ability to successfully prioritize and coordinate assigned field repairs in a timely manner. Ability to integrate, engage and collaborate within cross-functional teams;
  • Demonstrated ability to balance between technical skills and customer interfacing skills;
  • The Technical Support Specialist collaborates with cross-functional teams, including Technical Applications Specialist, Sales, as well as Global Service teams to achieve business and customer goals.
Профессиональные навыки:
  • Bachelor’s degree in engineering, life sciences or related technical discipline. (preferably with Intern experience in the field of study);
  • From 2 years’ experience with troubleshooting and instrument repair and maintenance (preferably with laboratory equipment);
  • English – from upper-intermediate level.
Условия:
  • Bachelor’s degree in engineering, life sciences or related technical discipline. (preferably with Intern experience in the field of study).

Контакты:

Елена Иванычева

elena.ivanycheva@abbott.com

+7 (965) 245 78 51

Москва

@ 2021 Центр Карьеры МГТУ им. Н. Э. Баумана